Terms of service
Overview
Welcome to Lumnas. The terms “we”, “us” and “our” refer to Lumnas, an online-only e-commerce business with no physical retail premises open to customers.
Lumnas operates this website and online store, including all content, features, tools, products and services (the “Services”), powered by Shopify.
By accessing or using lumnas.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
Access and Account
You confirm that you are of legal age in your country of residence.
You are responsible for providing accurate and up-to-date information and for maintaining the security of your account credentials. Accounts may not be transferred, sold or assigned to third parties.
Products
We make every effort to display products accurately. However, colours and appearance may vary depending on the device used.
We do not guarantee that products will meet subjective expectations beyond the information provided. Product descriptions may change at any time without notice.
Orders
Placing an order constitutes an offer to purchase. Orders are accepted only once confirmed and payment is processed.
All purchases are subject to our Refund Policy and are for personal or household use only.
Pricing and Payments
Prices and promotions may change without notice. The price charged is the one displayed at checkout.
Unless stated otherwise, prices exclude taxes, customs duties, import charges and shipping fees.
Shipping and Delivery
Delivery times are estimates only and not guaranteed.
We are not liable for delays caused by carriers, customs or circumstances beyond our control. Risk transfers upon dispatch to the carrier.
Intellectual Property
All content on the Services is owned by Lumnas or its licensors and is protected by intellectual property laws. Use is limited to personal, non-commercial purposes.
Third-Party Tools
Third-party tools are provided “as is” without warranties. Use is at your own risk.
Third-Party Links
We are not responsible for third-party websites, products or services accessed via links on our site.
Relationship with Shopify
Shopify provides the technical platform only. All transactions are solely between you and Lumnas.
Privacy
Personal data is processed in accordance with our Privacy Policy and the UK GDPR.
Feedback
By submitting feedback or reviews, you grant Lumnas a worldwide, royalty-free licence to use such content without compensation.
Disclaimers and Liability
Services are provided “as is” and “as available”, subject to applicable consumer protection laws. Nothing in these Terms limits statutory consumer rights.
Governing Law
These Terms are governed by the laws of England and Wales.
Changes to These Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
Contact
📧 vinilol40@gmail.com
🌐 lumnas.com
Lumnas operates exclusively online and does not maintain a physical customer-facing address.